Southwark Community Sanctuary

Contact details

Address, email and phone

Thames Reach Employment Academy
29 Peckham Road
London
SE5 8UA
community-sanctuary@together-uk.org
0800 058 4834

Services offered:

Community support
Individually tailored one-to-one support
Peer support
Safe Space
Volunteering
Crisis Support
Support in the Community

Contract & Project Oversight Manager: Andre Silva

Head of Regional Operations: Matina Marougka

Resources

About the service

Southwark Community Sanctuary is a safe, welcoming, and supportive space for people living in the borough of Southwark aged over 18 experiencing emotional distress and struggling to cope. Whatever the reason for you feeling distressed or in crisis, we’re here to help you.

We provide support during the following times:

  • Monday to Friday: 5pm until 11pm
  • Weekends and Bank Holidays: 2pm to 11pm
  • Support Sessions: 6 support sessions (6 weeks)

Our staff are here to:

  • Listen to how you’re feeling and what is concerning you.
  • Help you develop a plan to stay safe and well, including coping strategies.
  • Assist you in navigating local services and opportunities for further help and support.

You can also speak with our volunteer peer supporters, who have personal experiences with mental health crises and can offer real understanding and empathy.

 

How to Access Our Service

  • Fill in the Referral Form: Start by completing our referral form.
  • Triage Assessment: Once we receive your referral form, our team will conduct a triage assessment within 24hrs of receiving your referral to understand your needs.
  • Booked Appointment: After the assessment, we will book an appointment for you to visit our service face-to-face. In exceptional circumstances, we are also able to provide online via video chat and phone call sessions.

After meeting with our staff or volunteers, you are welcome to stay and enjoy a break from the outside world. The sanctuary offers a comfortable space to relax, with refreshments available for you.

How to find us

Southwark Community Sanctuary is hosted at the Thames Reach Employment Academy from Monday to Friday, 5pm – 11pm, and weekends and bank holidays 1pm – 11pm.

Contact us

Email: community-sanctuary@together-uk.org
Phone: 0800 058 4834

* Please note that we are not a drop-in service. To ensure you receive the support you need, we kindly ask that you book an appointment to see someone*

       

 

Southwark Community Sanctuary Referral Form

Southwark Community Sanctuary is hosted at Thames Reach on Peckham Road open Monday to Friday, from 5pm until 11pm, and during weekends and bank holidays, from 2pm to 11pm. The service is for people experiencing a mental health crisis. Support is offered through six support sessions.

Please complete all parts of the form. Please be mindful that the service operates Monday to Friday, from 5pm until 11pm, and during weekends and bank holidays, from 2pm to 11pm. If you are signposting somebody to the service, please ensure you tell them our times of operation.

Southwark Community Sanctuary Referral Form
Who is making this referral to Southwark Community Sanctuary?

Information about you to be referred to Southwark Community Sanctuary

First
Last
Please enter date format as DD/MM/YYYY
Which of the categories below best describes the place you live?
Please indicate support needs you have:
Are you currently being supported with an existing support or safety plan that you would like us to continue, if so please attach this here if you have access to that:

Maximum file size: 52.43MB

Information on the person being referred to Southwark Community Sanctuary

First
Last
Please enter date format as DD/MM/YYYY
Which of the categories below best describes the place you live?
Please indicate support needs the person you're referring has:
Is the person you're referring currently being supported with an existing support or safety plan that you would like us to continue, if so please attach this here:

Maximum file size: 52.43MB

Equality and Diversity - Please note all of the questions in this section are voluntary and if you would rather not say they can be left blank.

What is your gender?
Is your gender identity the same as the gender that was assigned at birth?
How would you describe your faith / belief / religion?
What is your sexual orientation?
Which of the following best matches the way you describe your ethnic origin?

Equality and Diversity - Please note all of the questions in this section are voluntary and if the person you're referring would rather not say they can be left blank.

What is the gender of the person you are referring?
Is the gender of the person’s identity you are referring the same?
How would you describe the faith/belief/religion of the person you are referring?
What is the sexual orientation of the person you are referring?
Which of the following describes the ethnicity of the person you are referring?

Please provide your professional details

First
Last
Please tick the box below to show that you are happy to give consent/or have gained consent from the person you're referring to share their information with Southwark Community Sanctuary and to be contacted by us *
This service is for people experiencing a mental health crisis. Support is offered through six support sessions. Please tick this box to confirm you understand this: *

Provide feedback

We want to find out what you think about the support you received from Southwark Community Sanctuary. We are always looking to improve the support we provide and your feedback is vital to help us do that.

Southwark Community Sanctuary Feedback Form
How satisfied are you with the service provided by Southwark Community Sanctuary service?
How likely are you to recommend us to someone else struggling with their mental health?
Do you feel you have been in control of the support you have received?
What impact has our support had on how independent you feel?
What difference has our support made to your wellbeing?
What effect has our support had on your ability to manage your mental health?
Have you achieved the goals you wanted to achieve with our support?
What effect has our support had on your housing situation?
What effect has our support had on your financial situation?
What impact has our support had on how connected you feel to your family, friends and/or community?
Has our support helped you to understand how to access information and resources in your area?
Do you feel you had the opportunity to have a say in how the service is run?
HEALTHCARE: Please tick the box that best describes your experience with Together’s support - As a result of Together's support, I feel I need:
After receiving support from Together, how has your need for additional crisis support changed?
Have we supported you to avoid the need to visit A&E or stay in a psychiatric ward for your mental health?
Are you currently employed?
Would you be interested in a volunteering opportunity with our service or with another service within Together for Mental Wellbeing?
Are you currently in education or training?
Would you be interested in being part of our service user leadership network and to have the opportunity to make suggestions on how we can improve our services?
Please tick this box if you are agree for the information you give here to be used anonymously in Together for Mental Wellbeing promotional materials:
Please tick this box if you are agree for the information you give here to be used anonymously in Together for Mental Wellbeing promotional materials:

Volunteer with us

Please note before applying to volunteer with Southwark Community Sanctuary please view the job description.

If you would like to volunteer with Southwark Community Sanctuary please fill out the form below to submit an application and the team will get back to you about opportunities:

Southwark Community Sanctuary Peer Support Service Volunteer Application Form
Pease tell us your availability or times (if applicable):

Your References

If applicable for the role you are volunteering for, please give the details of two people who we can contact for a reference. They can be an employer, someone who knows you in a professional capacity, for example a support worker, college tutor etc. or someone who knows you well, for example a friend.
Please indicate if we may contact Referee 1 before our first informal meeting:
Please indicate if we may contact Referee 2 before our first informal meeting:

Disclosure and Barring Service (DBS)

Successful applicants may be subject to an enhanced DBS check or an enhanced DBS check against the barred lists if their work involves carrying out certain activities for children and adults. This will include details of cautions, reprimands or final warnings, as well as convictions. Due to the nature of the post for which you are applying, it is regarded as ‘exempt’ from the provisions of the Rehabilitation of Offenders Act 1974 by virtue of the (Amendment) Order 2001. As a result, successful applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provisions of the Act and, in the event of employment; any failure to disclose such convictions could lead to dismissal or disciplinary action by the employer. If you are offered a volunteering role, prior to you undertaking that role, if applicable, you will be asked to complete a criminal record declaration. Any information given will be treated as confidential and the declaration of a criminal record will not necessarily prevent your offer from being confirmed. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service.

Data Protection

Together takes our responsibility to look after volunteers’ personal information seriously. We will respect your privacy and follow the principles of the Data Protection Act when handling information about you. We will only ask for relevant and necessary information from you, will keep it securely, limit access to it and will not pass on information without your consent, unless we are legally obliged to. Please read and sign the following statement, so that we have your permission to hold information about you at Together.
I understand and agree that information that I have given to Together about myself may be stored, in manual or electronic form and used by Together and/or carefully vetted third parties who may process personal data on behalf of Together in connection with the work of the organisation

Equal Opportunities Statement

Together welcomes diversity in the people we provide a service to and in our workforce. Diversity is not just seen as something to aim for but as something to be valued and an asset in delivering services to different people. Together recognises that certain groups and individuals are discriminated against in society and is committed to ensuring that equality of opportunity becomes an integral feature of all our activities. Together aims to eliminate discrimination on grounds of race, ethnicity, religion, gender, sexual orientation, marital status, AIDS/HIV status, disability, age and history of mental-health and addiction problems. All volunteers are required to comply with Together’s equal opportunities policy. All Together volunteer appointments will be made in accordance with the equal opportunities policy.
Where did you see this job advertised?

Diversity Monitoring Information

We ask our staff, volunteers and service users to complete our Diversity Monitoring Form to enable us to monitor the effectiveness of our approach to equality and diversity and therefore ensure that we deliver the best possible service outcomes. Information that you provide will be used solely to help us monitor our performance. In accordance with the Data Protection Act, all information will be treated in the strictest confidence.
What gender are you?
Is your gender identity the same as the gender you were assigned at birth?
How would you describe your faith / belief / religion?
What is your sexual orientation?
How do you describe your ethnic origin?
Do you consider yourself to have a disability according to the terms given in the Equality Act 2010?
You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.
If yes, please select the type of impairment that applies to you (you may select more than one):

Thames Reach Employment Academy
29 Peckham Road
London
SE5 8UA

How to find us